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Reduce Turnover. Solve Conflict. Keep & Secure Top Performers.

We help CEOs, executives, and HR leaders fix the complex cultural, social, and political friction that drives turnover and conflict. Our partners see up to 50% less turnover, 70% fewer HR conflicts, and 2× stronger leadership performance by resolving the real blockers from the inside out.

The Real Reason You’re Losing Good People

Most “culture problems” are business problems in disguise. In 60 seconds, we’ll show how 828 helps organizations reduce turnover, reduce risk, and rebuild performance, fast.

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Trusted by Organizations Nationwide
Rated 4.9 / 5 by Our Partners

Do These Sound Familiar?

The Cost of Standing Still

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Change is quietly straining your teams.

The loss of a key contributor commonly exceeds 1–2× their salary.

As companies become more AI-reliant, leaders must guide teams through uncertainty without losing top talent. Even one departure fractures workflow, slows execution, and creates costly ripple effects across the organization.

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Disengagement is draining output.

Disengaged employees cost U.S. companies an estimated $1.9 trillion a year in lost productivity.

Even employees who stay often check out mentally long before they leave. That drag shows up as missed deadlines, lower customer satisfaction, and shrinking profitability.

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Slow decisions are bleeding revenue.

Companies with slow decision cycles grow revenue 30–50% slower than peers who act decisively.

When leaders hesitate to act, opportunities close and conflict festers until it becomes public. The longer teams wait, the more credibility, funding, and growth they lose.

How it Works:
F.L.O.W

Flashlight, Not Spotlight
We identify where your leadership and culture are breaking down, so you know exactly what’s costing you talent and performance.
Learning to Anticipate Needs
Managers gain skills to proactively handle challenges, reducing costly conflicts before they escalate to HR.
Overdeliver
We help leaders unlock more output from their teams, boosting morale and performance without burning people out.
Why
We connect individual motivation to organizational goals, creating stronger alignment and higher retention.

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Imagine Your New Reality

Results We Deliver

30–50%

reduction in voluntary turnover within 12 months

2–3x

faster onboarding for new hires and leaders

70%

decrease in HR conflict escalations

90%

of leaders report higher team morale and productivity

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​Culture Clarity

Right now miscommunication and broken trust are draining budgets and creating staff turnover. Our assessment shows exactly where culture is breaking down and how to fix it, so you walk into board meetings with proof of progress instead of excuses.

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Proof of Progress

Without data, boards and funders reduce budgets because they don’t believe culture is improving. We give you clear before-and-after metrics that prove growth, protecting funding and positioning you as an organization that delivers.

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Strong Leaders

Directors leaving and burned-out managers cost you contracts and kill morale. We develop hidden talent into confident leaders who align teams and keep results consistent, so you stop the revolving door of staff and confusion.

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Lasting Stability

When leadership changes, culture often collapses and progress disappears overnight. We build structures that survive transitions, so your organization becomes known for consistency, trust, and results no matter who is in charge.

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We Believe Leadership Should Feel Different

Most organizations don’t fail because of a lack of strategy, but because people stop believing they matter. We exist to rebuild that belief, in leaders, in teams, and in what’s possible when everyone’s aligned.
 

  • Leadership is service, not status. Titles don’t build trust; actions do.

  • Culture is a system, not a slogan. It can be designed, measured, and improved.

  • People don’t burn out from work; they burn out from misalignment.

  • Growth doesn’t require grind. It requires clarity, ownership, and connection.

The 828 Advantage vs. Old-Style Consulting

828 F.L.O.W. Framework

Clear metrics that prove progress

Retention gains in 90 days

Tailored for orgs 40+ employees

Coaching + systems that scale

30–50% less turnover, 70% fewer conflicts

8–12 orgs accepted yearly for results

Old Style Consulting

Vague outcomes, no ROI

“Culture change” in years

Generic one-size workshops

Theory with no follow-up

No benchmarks or proof

​High-volume, low-touch

Trusted by Teams Who Can’t Afford to Get Culture Wrong

Greg Primm

President

If you are interested in learning about Diversity, Equity and Inclusion as an individual or in groups I highly recommend Lawrence Garrett to be your partner. This can be a very scary topic for a lot of us but Lawrence has a way of communicating the topics in a way that fosters learning. His communication style is inviting and he can engage people from all different backgrounds and have a real meaningful impact. I had the opportunity to work with Lawrence in a group setting as well as one on one. Our goal in hiring him was to bring up our awareness in DEI where most of us had very little knowledge if any at all in the subject. He did it with grace and style and has made a lasting impression and impact in both our personal and professional lives.

Trusted by Teams Who Can’t Afford to Get Culture Wrong

Captain Brad Chaney

Captain, South King Fire

Lawrence’s ability to develop personalized course work that relates specifically to our culture is something to be admired. The approach has been fully immersed into our current culture, helping him identify both strengths and areas for growth. Being interwoven into our culture shows that Lawrence takes DEI training to a whole new level by developing partnerships with firefighters and showing them firsthand what DEI work looks like on the streets during calls as well as in the workplace. This experience has drastically changed my life for the better, motivating me to make huge steps in providing more opportunities to those historically underserved and encouraging others to grow personally and lead their agencies toward a more inclusive workplace.

Trusted by Teams Who Can’t Afford to Get Culture Wrong

Michele Rupe

Civics & Leadership

Based on what I have learned as well as my experiences, it is without reservation that I share that Lawrence Garrett is one of the most impactful leaders I have had the opportunity to work with in my entire professional career. His true ability to lead is not only because of his extensive knowledge but because of his ability to customize the work. He can identify where each individual is in the journey and create a strategy that best fits the team with which he is working. This approach is unique and challenging to accomplish but because of Lawrence’s unique skill set, commitment and passion to this work, he is able to meet the diverse needs of a staff, school and community.

Trusted by Teams Who Can’t Afford to Get Culture Wrong

Suzy Green

Owner

Committing to work on diversity and inclusion can be complex, challenging and, at times, overwhelming work, which makes Lawrence’s skill and ability at fostering a sense of curiosity, inquiry and ultimately empowerment all the more remarkable. His open, collaborative, and authentic communication style draws one into this work in a compelling and engaged manner. He is a dynamic agent of change, an inspiring thought leader and the most adept, relatable and inspiring coach I have worked with. Lawrence’s work led us to the establishment of a Diversity, Equity and Inclusion Team for our organization – the most powerful team-building work we have done to date.

Trusted by Teams Who Can’t Afford to Get Culture Wrong

Erin Guinup

Executive & Artistic Director

Lawrence Garrett has had a transformative impact on me and our organization. He has a depth of empathy and compassion that makes the tough conversations easier to receive and offers concrete strategies that illuminate the path for achieving DEI goals. He has helped me confront my own biases in a way that has been cathartic and healing, and in the process has helped me become a better leader. Our organization is more deeply committed to embedding equity and inclusion in everything we do and we are hopeful for the future because of our work with Lawrence.

Trusted by Teams Who Can’t Afford to Get Culture Wrong

Chimere Hackney

Dean of Students

Not only is Mr. Garrett exceptionally talented at positively impacting reluctant learners, he is also highly effective at empowering, celebrating, and acknowledging those who are interested and equity-focused individuals. Perhaps most noteworthy, is Mr. Garrett’s ability to scaffold tough concepts within the context of race relations, systemic racism, bigotry, and implicit bias. He does this through creating and delivering hands-on or experiential activities that give participants of all backgrounds a chance to really understand race and racism in concrete ways. If your organization needs work surrounding the following: collaboration, eliciting and maintaining social-justice perseverance, and designing equitable and effective community culture, you would be hard-pressed to find a more fitting individual for the job.

Trusted by Teams Who Can’t Afford to Get Culture Wrong

Amanda Santo

Board Member

Lawrence Garrett’s leadership and guidance was a tremendous help during a moment of change for our organization. Lawrence developed trusting relationships with staff and board members, bringing together organizational leadership with the goal of providing guidance and support during a major leadership transition. Lawrence utilized a variety of conflict resolution and communication strategies to bring the organization together to improve policies and procedures internally. We are forever grateful for Lawrence’s support and guidance as we managed change and worked on diversity, equity, and inclusion efforts in the organization.
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Let’s talk about how 828 can support your team

A short conversation that helps you find clarity before issues become costly.

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